This Privacy uses different terms to refer to different types of users as follows: – Client: are users who enter into a Contract with us, such as other Businesses and Organizations, and who will be provided with administrative user credentials for handling administrative matters relating to the Services. – Client User: are users who have full access to the Services excluding administrative matters and including coaching services, learning tools, analytics tools and assessment tools. – Coach: are a third-party/ external body of coaches and trainers who are contracted by us to provide coaching and training services. Coaches will also have access to the Services including partially monitoring and viewing data related to Client Users & Clients, as well as engaging tools with Client Users – Visitor: are users who view the Site but do not own registered accounts on the Site. Collectively, we refer to all users as “user”, “you” or “your”.
3. DATA YOU PROVIDE TO US
We collect personal data that you voluntarily provide to us when registering and opting-in to use our Services. The personal data that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and features you use. The personal information we may collect can include the following: – Identity & Contact Data: includes first name, last name, billing address, email address, profile image, and telephone numbers. We use this data to provide information about us or our products and services, filling out other forms on the Site, entering into a contract with us, creating an account to obtain Services or otherwise contacting us. – Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us. We collect this data to help us provide better services in the future, and for other analytics and reporting purposes. – Profile Data: includes user’s company name, employment position, purchases or orders made by you, your interests, and preferences. We collect this data to help us provide better services for you. – Feedback: includes feedback about our Services in general and feedback about our Coaches. We collect this data to help us provide better services in the future. – Survey Responses: includes survey responses collected from Client Users. We use this data to help facilitate coach matching, and personalize learning content provided by us or third-party content providers. – Marketing and Communications: Data includes your preferences in receiving marketing from us and our third-parties and your communication preferences. We use this data to customize your communication experience with us. – Content Data: includes any content which you upload onto the Site such as documents, comments, messages, text or images that contain personal data. We store this data on your behalf to ease sharing of information between different users. All personal data that you provide to us must be true, valid, complete and accurate, and you must notify us of any changes to such personal data.
4. INFORMATION AUTOMATICALLY COLLECTED
Like many businesses who seek to provide better services, we also automatically collect information through cookies and similar tracking technologies (like web beacons and pixels) to access or store information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
5. DISCLOSURE OF PERSONAL DATA
6. INTERNATIONAL TRANSFER OF INFORMATION
We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States through third-party facilities. If you are accessing our from outside, please be aware that your information may be transferred to, stored, and processed by us and by other third-parties with whom we may share your personal information (see “DISCLOSURE OF PERSONAL INFORMATION” above), in and other countries that have different privacy laws or regulations from your country your accessing our Site from.
7. LINKS TO THIRD-PARTY WEBSITES AND APPLICATIONS
As part of the Service, we may provide links to other websites or applications. We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with us and our Site.
8. RETAINING YOUR INFORMATION
9. SECURING YOUR DATA
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
10. DATA FROM MINORS
We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the . If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at firstname.lastname@example.org
11. YOUR PRIVACY RIGHTS